It's the Way That You Say It': Developing Verbal and Non-Verbal Communication Skills

Patrick Painter

The success or failure of real life communication is often decided by non-verbal factors. If our learners are to interact confidently and effectively, they must be aware of the impact that their tone of voice, body language and appearance will have on their audience. In this session we look at practical ways we can help our learners improve this often-neglected aspect of communicative competence.